Workforce Management

Manage mobile workers’ availability & capacity

One system to make mobile workforce management simpler and more efficient

Measure the impact of worker utilization and cost

Make intelligent business decisions that maximize workforce efficiency

Manage the skills your business needs

Ensure you have the optimal set of skills and capabilities to complete work correctly

Maintain one system for all mobile workers

Manage all your workers—full-time, part-time, contract, or a mix—and their key data

Everything in one place

See how operations are streamlined when everything you need to know—who, what, where, and when—are managed in one seamless system.

Visually manage your workforce

Skedulo’s clean and intuitive UI makes managing your workforce data—like certifications, locations, utilization, and work history—simpler than ever.

Connect to any system of record

With native solutions that integrate seamlessly with Salesforce and ServiceNow, plus Lens API to sync to any system you need, there is never a gap between your system of record and your workforce management.

AVAILABILITY MANAGEMENT

Manage availability of employees and contractors

Quickly and easily see who is available and when—whether your resources are full-time, part-time, contractors or all of the above—to improve scheduling and workforce planning. Easily incorporate time off and other constraints so availability is always up to date.

SKILLS & ATTRIBUTES

Maintain skills, certifications, and resource attributes

Associate skills, certifications (including expiration dates), and other attributes to your resources, then easily narrow available individuals or teams through filters or automated logic to find the best qualified person to deliver work.

Locations & Travel

Accurate travel and location tracking

Powerful location tracking and mapping shows where jobs and workers are right now and the routes that will connect them. Map and visualize past, current, and future work locations and optimal routes. Create jobs and dispatch resources directly from the map.

ANALYZE AND PLAN

Track, analyze, and plan to improve key service metrics

Analyze workforce capacity, utilization, distribution, travel, and more. Anticipate roadblocks or shortfalls in resource availability so appointments are never missed. Plan with greater confidence and accuracy thanks to clean and centralized data.