// Pulse Platform

The enterprise platform for frontline work.

Name: Skedulo Platform
Brand: Skedulo

Build the applications your operation needs on our Pulse Platform. Use the work and workforce records already in Skedulo, and add your own data and processes.

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Then

Else

Job cancelledStatus changes to Cancelled

Update the work orderWork order to Cancelled

Due within 24 hours

Tell the dispatcherTo: Mark Doherty

End

Cancelled job follow-upDraftActive

For teams with more they want to do.

//The Frontline Continuum

A shared model of your frontline operation.

Model your work and workforce, including customers, locations, and anything else your operation needs. Their relationships, rules, and progress give applications, workflows, and AI the context to act.

Start with Skedulo’s work and workforce records. Add fields for the details you need, or create objects for anything else your operation manages. Use that model to support work from the first request through scheduling, completion, and follow-up.

//Put the platform to work

Your applications. One platform.

Build customer experiences, internal applications and workflows on the same operational data. Connect other systems through APIs and integrations.

Integrations & APIs

Bring work requests, worker details, and operational data into one shared model, and send updates back to your other systems as work progresses.

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Custom applications and data

Add custom fields and objects, configure pages and rules, and extend web and mobile apps. Build around your existing setup as your business needs change.

Explore Extend & Customize

Workflow & automation

Build workflows across scheduling, mobile work and other business systems. Use business rules, approvals and automated actions to run the process.

Explore Workflow and Automation

AI alongside your teams.

Mastermind helps optimize schedules and routes. Tempo works alongside schedulers and dispatchers, while Forge helps teams build and Mobile AI supports people in the field or on shift.

Explore Skedulo Intelligence

Customer self-service pages.

Create customer-facing pages for self-service, appointments, and visibility into ongoing work. Shape the experience around your services and connect it to the data and workflows that support them.

Explore Public Pages

We’ll help you shape the platform around your operation.

Work with Skedulo experts to define the data, rules, and workflows your teams need. Get hands-on help with configuration, integrations, and putting your plans into practice.

Meet the Experts

//Beyond point solutions

Your operation deserves more than a collection of tools.

When a new process needs more than your current tools provide, build it on our Pulse Platform. Extend Skedulo products using the same records and rules, and connect to other systems where you need them.

Fewer handoffs between tools.

Build connected applications and workflows on our Pulse Platform to reduce handoffs between separate tools. Integrate the systems you need to keep, so they remain part of the process.

The same data across applications.

A site approval, customer request or field update can be used across the applications you build. Teams work from connected records instead of maintaining separate copies.

Adapt as your business changes.

Add a service, enter a region or change a process without starting with another point solution. Extend the data model, applications and workflows on the platform you already use.

Customer stories.

86%

Increase in scheduling and dispatch efficiency

“We're able to make sound business decisions that better all parties involved...”

90%

Reduction in paper-based work

“For managers, daily dashboards give a helicopter view of what we have scheduled and...”

31%

Reduction in instructor underutilization

“Skedulo worked with us to create a customized solution that is truly plug-and-play...”

//Explore further

Explore Skedulo.

Products

Use Cases

Roles

Guides & Articles

//Frequently Asked Questions

Our Pulse Platform is the enterprise foundation for Skedulo’s frontline products. It brings work, workforce data, and more into a shared model that captures how your operation fits together. Extend those products and the underlying model to build applications and workflows around your needs, with shared data and rules giving people and AI the context to act.

Both products run on our Pulse Platform. They use shared work and workforce records, which can also support your mobile applications, customer experiences and workflows. Extend those records with additional data and relationships as your operation requires.

Yes. Use integrations, APIs and events to exchange data with CRM, HR, payroll and other business systems. For example, a CRM service request can become scheduled work in Skedulo, with completion details returned to the customer record. Available data flows depend on the integration.

Yes. Extend the shared operational model with additional fields, custom objects, and relationships for whatever else your business manages. Use that context to build applications and workflows around your requirements.

The Pulse Platform is the foundation for our AI products. Forge helps you build and develop on the platform quickly using natural language. Tempo is our operating harness and agent for schedulers and dispatchers. Mastermind uses AI and optimization algorithms for complex, large-scale scheduling and rapid suggestions. Mobile AI supports frontline AI interactions in the field or on shift.

Great! Our services team can help with implementation, configuration, integrations, and workflow design. Get support extending the platform around your requirements and refining your setup as your needs change.

What would you build next?

Tell us what your teams need and where your current tools fall short. Explore how our Pulse Platform could help you put your plans into practice.

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