The Global Frontline Experience Summit
November 12 2020
Details
Time: November 12, 2020 8am-4pm in Pacific Time (US and Canada)
Description:
We know that awesome customer experience starts at the frontline. We also know that delivering that experience has become more challenging than ever before.
And that’s why we’re co-hosting the first Global Frontline Experience Summit, a one day virtual event for operations, marketing, customer experience, and people leaders committed to advancing the frontline work experience through technology and world-class operations.
You’ll have the chance to learn from other frontline leaders and talk to your peers about how they’re approaching common challenges:
- Creating a top notch culture for your frontline teams
- Driving consistent delivery of experience at scale
- Attracting and retaining top frontline talent
- Connecting the frontline to the bottom line.