By adding Skedulo’s native solution to their Salesforce CRM, Sports Kickstart was able to leverage one platform to centralize their scheduling data and processes, and ultimately solve their number one problem of disparate, inaccurate communication. In just three months, Sports Kickstart implemented Skedulo, including the specialized configurations needed to map the solution to their nuanced business needs and ensure scalability. With a workforce and customer base dominated by tech savvy millennials, Kickstart was thoughtful about choosing a solution that met their expectations.
“We looked for a few options, but we needed something to integrate with Salesforce as it was our CRM. It needed to be quite customizable, but also have a general structure,” said Ros.
In just three months, Sports Kickstart implemented Skedulo, including the specialized configurations needed to map the solution to their nuanced business needs and ensure scalability. With a workforce and customer base dominated by tech savvy millennials, Kickstart was thoughtful about choosing a solution that met their expectations.
“We work a lot with millennials. They have high expectations of technology and features,” says Ros. “You can see on out customers faces that Skedulo has a level of color and fun to it. It’s not just a black and white app that is boring. It’s got some cool features to interact with.”
Results
With Skedulo, Sports Kickstart has reduced time spent scheduling by 40% and no longer relies on spreadsheets, emails, and text messaging to communicate vital business information. The coaches and staff at Sports Kickstart report that the Skedulo mobile app is intuitive and easy to use, and now that time saved can be put towards projects to help Sports Kickstart continue its impressive growth.
Skedulo has been so helpful to the business that Sports Kickstart promotes its use of the solution to its customers, who appreciate the use of modern technology and understand its benefits. Moreover, Kickstart’s coaches and staff find it is easy to train new employees on Skedulo thanks to its intuitive design.
“The transition was quite seamless and this was very important for us. You don’t need a manual to transition to using Skedulo. Even with Salesforce integrated, it was quite simple to understand,” Ros says. “Skedulo really made the experience enjoyable and we feel like we matter.”