It seems like an astounding bit of irony that while healthcare technology rockets into the future, with trends like nanodevices and cloud-based diagnosis teams, healthcare admins are still stuck with scheduling their mobile work teams on paper, on a whiteboard or on technology from last century like Excel.
We caught up with Greg Pino from NJRA to chat about the challenges of manual scheduling, how they implemented technology to increase efficiency, and the awesome results the team saw from leveraging technology.
Today, myself and the entire the Skedulo team is proud to announce our partnership and integration with ServiceNow, the enterprise cloud company. As a market leader in the emerging and ever-growing category of workforce scheduling and mobility, we’re extremely excited about what this means for new and existing ServiceNow customers alike.
Field Service and telecom are concepts that used to go hand in hand. Everyone knew that the “cable guy” was short-hand for wasted time and inefficiency. People who ordered cable service were expected to just sit at home and wait blindly in four-hour chunks, only to find out that the cable guy brought the wrong tools, if he showed up at all.
A secret can’t be a secret if it’s published online? Once it’s easily accessible to the roughly 3.9 billion people online, it’s more like … a thing that means the opposite of secret. This blog boldly reveal five secrets about scheduling that the world deserves to know.
Are you still using manual methods to schedule and dispatch your mobile workers? With the mobile workforce rapidly growing, companies are in need of technologies to ensure mobile workforce success. Forget about traditional field service solutions, in 2017 it’s expected to see a continued focus on using field service technologies outside of traditional industries. These technologies will increasingly leverage analytics to manage scheduling and dispatching, taking into account skills, tasks, work orders, assets, time sheets, and service policies.
Picture how your field service looks through the eyes of a typical customer. In this example, you operate a rooftop solar panel installation firm. Your customer wants to take advantage of free energy but she’s nervous. She’s worried about damage to the roof, aesthetics, grid parity, etc.