Skedulo Intelligent Mobile Workforce Management

The place for tips and tricks on scheduling and customer experiences, plus our thoughts on the latest trends in employee mobility and management.
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Skedulo’s Newest Product Release is Here!

Here’s a roundup of the latest innovations, hot off the press from the Skedulo Product team.
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5 Ways to Use Field Service Scheduling to Drive Revenue Growth

In the world of field service—where employees frequently change locations during the workday—scheduling is key to operations. Smart, efficient scheduling unlocks numerous benefits. For instance, with the right schedule, workers spend less time traveling and spend more time with the customer delivering a valuable service.…
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Customer Effort Score (CES) and How to Use It

Effort matters.  When a customer can book appointments online, opt-in for automated appointment reminders, and pay quickly with their preferred payment method, they are more likely to be loyal repeat customers. But when they have to contact a business multiple times or jump through hoops…
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Use Technology to Increase Patient Access: 6 Strategies for Healthcare Organizations

A person’s ability to access healthcare depends on many factors. It involves an individual’s financial resources, insurance coverage, transportation, the healthcare providers and specialists in their geographic area, work schedules, and so much more—many of which are outside the healthcare providers’ control.  But it also…
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How to Create a Sense of Belonging for Mobile Workers

Humans are social creatures. The need to feel like part of a group is strong, and that need extends to the work environment, too. Particularly since the COVID-19 pandemic put our social connections into sharp focus, companies have been working to ensure employees feel a…
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Emerging Healthcare Technology: Opportunities and Challenges for Healthcare Providers

Several notable technologies are driving the future of healthcare. As these technologies become more advanced and more commonplace, look for healthcare providers, organizations, and methods of care to evolve alongside them. Emerging healthcare tech trends: Artificial intelligence (AI) Extended reality Digital therapeutics (DTx) Data analytics…
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